Current Positions Available

SEAWAY currently has an exciting opportunity for an individual to join our dynamic and rapidly growing business. We are seeking a talented and energetic Customer Service professional to join our Agencies, TS Lines team.

Conveniently located in Southbank, this position provides an excellent opportunity to accelerate your career in the shipping industry. The opportunity presented will have you working directly with one of our key Principals, TS Lines.  

This role will best suit strong communicators who can meet strict deadlines and multitask effectively. To really stand out, you will have some previous experience working for a Shipping Line or in logistics and supply chain industry, however this is not essential. 

If you’re looking to develop your career in a role that will provide you with the opportunity to expand your skills in all aspects of the Shipping Liner business , logistics and supply chain, and as part of a company that will support and enable your development, then please read on…
  
The Role

This role is within the TS Lines Customer Service team and creates the perfect stepping stones to establish yourself in an ever growing industry. With an opportunity to work with a broad range of customers and cargoes, this role will involve all aspects of Export & Import processes and will have a strong focus on customer service. 
  
Some key responsibilities of these role will include:
 

• High level of customer service in all dealings with Principals and clients
• Regular phone and email management
• Import/Export processes including bookings, documentation and invoicing
• Ensure all relevant operational activities required prior to shipments being exported & imports arriving are  completed within designated timeframes
• Updating relevant systems with all known shipment information
• Liaison with shippers, importers & our principle offices around the world. 
• Ad hoc administration & reporting

 
 If you possess a combination of the following attributes, please apply today! 
 

• Ability to work under pressure and manage seasonal volumes
• Proven experience in a customer service role
• Strong attention to detail and high level of accuracy
• Excellent English verbal & written communication skills
• Team Player
• Industry experience will be highly regarded

  
Why SEAWAY?
 

• We make investments in our people, clients, and communities, so we can grow together through professional development & training
• Permanent opportunity with an essential service provider
• We have an unparalleled focus on inclusion, with a diverse team of visionaries, thinkers and doers. We embrace all perspectives, in a friendly, supportive team & working culture
• Internal Opportunities within Seaway
• Personal Career Development Plan and Pathways within the SEAWAY Group
• Access to building’s onsite staff End of Trip facilities
• Convenient location in our modern offices, just a short walk from Flinders Street station
• Access to Working from Home Policy on completion of probation

  
HOW TO APPLY

All applications must include a resume and cover letter and can be submitted through the ‘Apply Now’ button via Seek. 

Applicants that we select to interview will be contacted within 2 weeks of receiving an application. The successful candidate will be required to participate in a National Police Check.

No Agencies please. 
  
The Company

Seaway is a innovative business with a super-friendly, energetic team and culture. We are focused on providing you with pathways for success through active and supportive management and we pride ourselves on being a welcoming, professional organisation.

The Seaway Group of Companies is an Australian owned Shipping Agency & Logistics Company with offices across Australia, New Zealand and China.
We are the Australian agents for first class principals Höegh Autoliners, Marfret & TS Lines. In addition, we specialise in all areas of supply chain management including Sea Freight, Air Freight, Road/Rail Transport, Dry/Cold Warehousing and all forms of cargo.